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Chartered Management Consultant ® (ChMC) Program

Chartered Management Consultant ® (ChMC) Program

Level 5 | Online Learning | Endorsed by Quality Licence Scheme
The Chartered Management Consultant® (ChMC) designation is designed for high achieving individuals who want to take the next major step along their career path within a vast range of key areas. This flexible online course is available 24/7 and allow you to learn at time pace that is convenient for you.

In order to qualify for the ChMC certificate the Advanced Diploma in Business Administration - Level 5 - QLS must be successfully completed. This course is provided by Staff Training Solutionsone of the UK's leading online providers.

BOLC provides a platform where you can polish your potentials by getting all the necessary skills, training and education that you need for success.

The Course Syllabus

Course content is distributed over a series of 13 modules, which conclude with online assessments for submission to your assigned tutor:

Module 1 - The Business Environment

The course begins with an introduction to the contemporary business environment in which the functions and objectives of business administration are presented and considered.  Different types of businesses and variations in ownership structure are discussed, along with the business-wide benefits of an effective business admin strategy.

Module 2 - The Fundamentals of Administrative Management

Candidates are then introduced to the most common duties and responsibilities in the field of business administration.  Several key administrative management principles are discussed.

Module 3 - HR Management

The fundamentals of effective human resource management are examined in this module. The candidates consider the benefits of a committed, capable and highly-motivated workforce.  Typical HR duties within the field of administration management are also discussed, along with the importance of establishing and implementing an HR code of ethics.

Module 4 - Performance Management

Essential performance management principles are introduced in the fourth module, which examines the importance of ensuring every member of every team is given the opportunity to fulfil their potential.  The importance of employee motivation is broached once again, along with the consequences of substandard performance management and tips for tackling demotivation.

Module 5 - Managing Finances

Course content then introduces the fundamentals of financial management, discussing the objectives of financial management and the importance of effective forward planning.  Candidates discuss accountability in financial management, along with a number of common challenges to efficient budgeting and the importance of effective allocation of funds.

Module 6 - Managing Resources

Module six turns attention to the management of more general resources, detailing the process of developing and implementing an effective framework.  Candidates learn how to identify ineffective resource allocation and use, assign responsibility for resource management and generally optimise the allocation and use of resources.

Module 7 - Effective Marketing

A fascinating overview of the most important marketing concepts and principles follows in module seven.  Candidates are presented with helpful tips and strategies for the high-impact promotion of products and services, along with a breakdown of the professional marketing plan, how to determine a brand’s USP and marketing in accordance with the ‘Six Ps’ methodology.

Module 8 - Business Communications and Report Writing

The characteristics and functions of several essential business reports and general communications are presented and discussed in module eight.  Candidates learn how to produce professional business reports from scratch, analyse the content of existing reports and assess the accuracy and completeness of business communications prior to their submission.


Module 9 - Time, Stress & Crisis Management Skills

In module nine, candidates learn the true value of remaining cool, calm and clear-headed in even the most difficult situations.  Along with crisis management, candidates also study the art of effective personal time-management, incorporating an overview of several helpful stress-management tips and techniques.

Module 10 - How to Assess, Manage and Monitor Risks

The fundamentals of risk management follow in module 10, in which learners examine the critical importance of a business-wide risk management strategy.  The effective risk management framework is dissected and discussed, including risk identification, risk categorisation, risk reduction, risk avoidance and more.

Module 11 - Building and Maintaining Effective Customer Relations

The art of building and maintaining strong relationships with customers is discussed in module 11, which provides a detailed definition of the concepts of ‘positive’ and ‘negative’ customers.  Candidates study the value of turning every negative eventuality into a positive outcome, along with the true value of customer loyalty and retention.

Module 12 - Team Management

Essential leadership traits, qualities and characteristics are presented in module 12, which also discusses the differences between leadership and management.  The cornerstones of effective team management are discussed, along with the value of a motivated workforce and a fascinating introduction to Bruce Tuckman's Team Development Model.

Module 13 - Starting a Small Business

Concluding the course, module 13 is aimed at prospective entrepreneurs with an interest in starting their own businesses.  A full breakdown of the business establishment process is presented, which includes penning a professional business plan, implementing an effective marketing strategy, budgeting, financial management and more.